Dear client,

Thank you for your loyal support during this difficult time.

COVID-19 has presented us with an unprecedented challenge. Australians are being asked to take measures that we’ve never had to before. We are hoping that you are well and staying positive during this time.

You may be wondering how this affects your physiotherapy treatment. We at focus on physio remain open and will continue to offer quality care for our patients.  We have incorporated rigorous hygiene practices and additional patient screening to keep you and our staff safe.  So, you are welcome to come in for your treatment in person.

However, if you are in self-isolation or would prefer to minimise contact in any way, you may like to consult with us via Telehealth when we have it available. Telehealth uses digital technology that’s readily available on your computer or an app on your phone to receive treatment from our physios or join a remedial exercise based mat class.  You will be able to access a video consultation or online exercise class as long as you have access to a computer with a microphone and webcam or a smart phone.

Our initial consultation via Telehealth is $85 and $65 for a standard consultation.

You will be sent an email with details on how to log onto the app or access the relevant webpage.  At the time of your appointment, your physio will call you and the Telehealth consultation or exercise class will commence.

During Telehealth consultations the physiotherapy sessions will focus on movement analysis, prescription of exercises and advice on how to best manage your condition.

Currently, Government and Private Health companies do not allow any health refunds. With the latest, unprecedented events we are hopeful they may review this policy.

We look forward to seeing you in our rooms or talking to us about continuing your treatment through Telehealth. Please call on 5564 9009.

Stay safe and well.

The Team at focus on physio